Gaming on jilivo should always be fun. This page explains the tools, limits, and support options available to every jilivo player in Bangladesh — so you can enjoy the platform on your own terms, at your own pace.
Minimum age to play on jilivo
Cooling-off period available instantly
Minimum self-exclusion period
Cost to activate any responsible gaming tool
Every tool below is free, available to all registered players, and can be activated directly from your jilivo account settings.
Set a daily, weekly, or monthly deposit cap on your jilivo account. Once your limit is reached, jilivo will not allow any further deposits until the period resets. Reducing your limit takes effect immediately. Increasing it requires a 24-hour review period — giving you time to reconsider before the change goes live.
It's easy to lose track of time when you're playing. Jilivo lets you set session time reminders that pop up after a set period — 30 minutes, 1 hour, or whatever works for you. When the reminder appears, you can choose to keep playing or log out. It's a simple nudge that keeps you aware of how long you've been on the platform.
If you feel like you need a short break from jilivo, you can activate a cooling-off period of 24 hours, 48 hours, or 7 days. During this time your account is paused — you cannot log in, deposit, or place bets. Your account balance is safe and you can return once the period ends. No questions asked.
Self-exclusion is a stronger step for players who feel their gaming is becoming a problem. You can exclude yourself from jilivo for a minimum of 30 days, up to 12 months or permanently. Once activated, self-exclusion cannot be reversed during the exclusion period. Jilivo will also stop sending you any promotional communications while you are excluded.
Jilivo allows you to set a maximum loss limit per day, week, or month. Once you reach your loss limit, jilivo will prevent you from placing further bets until the period resets. This tool is particularly useful for players who want to keep their gaming within a fixed budget without having to manually track every bet.
Jilivo's reality check feature shows you a summary of your gaming session at regular intervals — including how long you've been playing and your net win or loss for the session. This gives you a clear, honest picture of your activity so you can make informed decisions about whether to continue or take a break.
Jilivo believes that gaming should always be a form of entertainment — never a way to make money or escape problems. Every responsible gaming tool on this page is completely free and available to all registered jilivo players at any time.
At jilivo, responsible gaming is not just a legal checkbox — it is a genuine part of how we operate. We want every player in Bangladesh to enjoy jilivo as a fun, safe, and controlled experience. That means giving you the tools to manage your own play, being transparent about the risks of gambling, and stepping in when we see signs that a player may need support.
Jilivo's responsible gaming programme covers age verification, deposit and loss limits, session controls, cooling-off periods, and full self-exclusion. Our support team is trained to recognise problem gambling behaviour and to respond with care and without judgement. If you ever feel that your gaming on jilivo is getting out of hand, please use the tools on this page or contact us directly — we are here to help, not to judge.
Responsible gaming at jilivo also means being honest with you about how games work. All games on jilivo use certified random number generators. The house always has a mathematical edge over time. Winning is never guaranteed, and past results do not influence future outcomes. Please keep this in mind every time you play on jilivo.
Responsible gaming means playing within your means, for fun, without letting it negatively affect your finances, relationships, or mental wellbeing. Most people who play on jilivo do so without any problems — they set a budget, stick to it, and enjoy the games as entertainment.
Problems can develop gradually. What starts as casual play can sometimes become more frequent or more intense over time, especially during stressful periods. Responsible gaming is about staying aware of your own habits and taking action early if things start to feel different.
Here are some habits that characterise healthy, responsible gaming on jilivo:
A good rule of thumb: if you would feel uncomfortable telling a family member how much time or money you spent on jilivo this week, that is worth paying attention to.
Problem gambling can affect anyone, regardless of age, income, or background. It often develops slowly, which makes it easy to miss the early signs. Jilivo encourages all players to be honest with themselves about their gaming habits. Here are some warning signs to watch out for:
If you recognise several of these signs in yourself, please do not ignore them. Use jilivo's self-exclusion tool, take a break, and consider speaking to someone you trust. You can also contact our support team at [email protected] — we will treat your situation with complete confidentiality and respect.
Answer these questions honestly. If you answer "yes" to three or more, it may be worth taking a break from jilivo and speaking to someone about your gaming habits.
Have you ever spent more money on jilivo than you originally planned to in a single session?
Have you ever continued playing on jilivo to try to win back money you had already lost?
Have you ever hidden your jilivo activity from a family member or close friend?
Have you ever felt restless, irritable, or anxious when you were unable to play on jilivo?
Has gaming on jilivo ever caused you to miss work, studies, or an important family commitment?
Have you ever borrowed money or used bill money to fund your gaming on jilivo?
Do you find yourself thinking about jilivo frequently even when you are not playing?
Have you ever tried to stop or cut back on your gaming but found it difficult to do so?
This quiz is not a clinical diagnosis — it is a personal reflection tool. If your answers concern you, please reach out to jilivo support or use the self-exclusion option in your account settings.
All responsible gaming tools on jilivo are accessible from your account settings page after logging in. Here is a quick guide to activating each one:
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly and enter your preferred amount. Reductions apply immediately. Increases take 24 hours to activate.
Go to Account Settings → Responsible Gaming → Loss Limits. Set the maximum amount you are comfortable losing per day, week, or month. Jilivo will stop accepting bets once you reach your limit.
Go to Account Settings → Responsible Gaming → Session Reminders. Choose how often you want to be reminded — every 30 minutes, 1 hour, or 2 hours. A pop-up will appear during your session at the chosen interval.
Go to Account Settings → Responsible Gaming → Cooling-Off. Select 24 hours, 48 hours, or 7 days. Your account will be paused immediately. You cannot reverse this during the cooling-off period.
Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose your exclusion period (30 days to permanent). This takes effect immediately and cannot be reversed during the exclusion period. Contact [email protected] if you need assistance.
Jilivo is strictly an 18+ platform. We verify the age of every player during registration and again at the point of first withdrawal. Any account found to belong to a person under 18 will be closed immediately, all funds returned, and the matter reported to the relevant authorities.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to jilivo.one. Never share your jilivo login credentials with anyone, including family members. You are responsible for keeping your account secure and ensuring that no one under 18 uses your account.
If you feel that your gaming has become a problem, please know that you are not alone and that help is available. Jilivo's support team can assist you with activating any of the tools described on this page, and we will always treat your situation with complete confidentiality.
Beyond jilivo, speaking to a trusted friend, family member, or counsellor can make a real difference. Problem gambling is a recognised condition and there is no shame in asking for help. Taking the first step — whether that is activating self-exclusion on jilivo or talking to someone — is a sign of strength, not weakness.
Remember: jilivo is here for entertainment. If it ever stops feeling like fun, that is your signal to step back. Use our tools, take a break, and come back when you are ready — or don't come back at all. Your wellbeing matters more to us than your deposits.
If you need help activating any responsible gaming tool, want to discuss your account, or simply need someone to talk to about your gaming habits, our support team is available around the clock.
You can also review jilivo's Terms and Conditions and Privacy Policy for more information about how your account and data are managed.
Join thousands of players in Bangladesh who enjoy jilivo as a fun, controlled gaming experience. Set your limits from day one, use our tools whenever you need them, and play at your own pace.